Location: Texas
On Sep 3rd, I noticed overspray all over the side of my car that was facing my neighbors house while it was being painted. I got the information of the business and contacted the owner. He apologized and sounded genuine. He told me he would take care of it and take responsibility. He said he'd give me more info and he would have a detailer come out to remove the overspray. This was over the phone. I did send pictures after the call to show the damage.
But then I didn't hear back until he responded to a follow up I sent on Sep 10th. He replied that he didn't forget about it and he was still working on it.
Since then I had to go to VA for work for a few weeks and just got back a few days ago. I then sent a message on Oct 25th again following up and asking to see if there was any progress. As of today, I have not heard back I was going to send another message soon but I dont really know where to go from here and I don't want to have to go through my insurance as I'd be out of pocket my deductible and I'd be worried about my rate increasing.
It's unfortunate timing as I was planning on trading in or selling my car to get a new car in the near future.
Any help would be appreciated.