Location: FL
Hello, I had an amazing job offer and happily left my miserable job of many years. While getting ready to start my new job I was sent all equipment since it’s remote but then was told that my education info had not come back yet so my start date was pushed back. They said they couldn’t verify the school I went to. They asked for transcripts which I sent, along with my HS diploma and certification relating to the job. I then got sent a Pre Adverse Action letter showing my rights and the “report” that was given to the company. The report was provided by Terefic. The report showed nothing out of the ordinary. It showed my demographic info (address, phone number) my profile picture used on Facebook and IG and my location. My IP address which showed I’m in the US. There was nothing to really dispute. It didn’t even look like much of a report at all. Just basic information that was given to them from the very beginning. The recruiting team refused to tell me what they saw cause the report didn’t explain anything that was a red flag and started to avoid me and requested that I only speak with Terefic.
This caused me to lose the job and it’s been wracking my brain since. I’ve never had an issue with a background check before so this completely blind sided me. I am not a felon. No arrest record. Im not a identity theft victim. Nothing said or posted online that would be a red flag. I was 100% honest. I live a pretty private life so this is just confusing me. I’m afraid to apply to a different job so this doesn’t happen again. I’m currently unemployed and trying to figure this out. I’m aware I need to ask for a Full File Disclosure but can a lawyer help me with this? Is a lawyer even necessary? Is that normal for a recruiter to not share what they saw and avoid me by not returning my calls? I saw that many people had to sue a background verification company because of similar situations like this which is why I’m here asking if I should even pursue anything. I’m not sure what my next step should be. Please advise. Thanks.