A crane crashed into my home and totaled my car, whats next?

Location: South Carolina

Just like the title says, a construction crane that was building homes across the street in our neighborhood broke and crashed through my ceiling, totaling my husband’s car in the process. We just purchased our home 10 months ago, and our builder paid for us to stay in a hotel for 2 nights. Our house was condemned by the city and we are waiting on someone to come out and inspect it. We have filed a claim with the crane company’s insurance, but have heard very little. We don’t know what to do while we “wait” to hear back from anyone on our next steps.

We have 3 pets and currently have nowhere to stay after tonight. It’s looking like we are going to have to start paying out of our own pocket for a long-term housing option. Not sure how we are going to afford this on top of our mortgage. Husband and I are out of work while we are dealing with this. It’s a total nightmare and we don’t know what the legalities of all this are. Do we have a case to hire a lawyer? What should we be doing while we figure out where to live?

Edit to add: The first person we contacted was our own home/auto insurance. They instructed us to file a claim with the responsible party’s insurance (the construction company) because filing again our own insurance would increase our rates since we were not at fault. Does this sound right?

Author: anon_blonde4